Making a Purchase

Making a purchase couldn't be easier. Simply select your items and click on the "add to basket" option.  You will then be taken to the Paypal shopping cart.  Once you have selected the country that you live in, the correct postage costs will be calculated.  You will then have the option to "continue shopping" if you wish to buy another item or if you are finished you can "proceed to checkout" where your final cost is then presented 

PLEASE NOTE: WHEN ORDERING MULTIPLE ITEMS, PLEASE EMAIL ME FOR A DISCOUNT

Payment Methods

Paypal is the current method that we use to process and pay for an order.  For more details on Paypal accounts please go to: www.paypal.com

Items will not be despatched until full payment is received.  Fairy Cahoots can accept cheques as payment but items cannot be despatched until the cheque has cleared and this can sometimes take up to 5 working days.

Orders

By placing an order online you are making an offer to purchase goods which, once accepted

by us, is a binding contract

Postage & Packaging

  If an order for multiple items are placed at once, postage reductions are available.  Please contact me via email or telephone so that I can recalculate the postage costs for you - I shall aim to do this within 24 hours.

Please note that items posted within the UK will be despatched first class standard delivery

Overseas deliveries will be sent first class Airmail unless otherwise stated

All Cards will be sent in backboard envelopes and both Prints and Journals will be sent protected by cardboard packaging.

 

Delivery

We aim to deliver items within 1-2 working days subject to availability.  Please note, whilst every effort is made to ensure items are updated on screen, if you order an item that is temporarily out of stock we will email you to see if you wish wait for the item or cancel your order

 

Returns Policy

If you should encounter any problems with your order, please contact me within 7 days of receipt of item - See contacts page for telephone number and email details

Please note that opening times for telephone contact are: Mon-Fri 9am-5.30pm. Any queries can also be resolved via email Once a problem has been reported, I shall deal with the issue promptly. 

If your item arrives damaged, please contact me within stated time
Please obtain proof of postage when returning items, an item cannot be refunded if it's not returned. 

 

It is important that you, the customer, are happy with the service you receive here at Fairy Cahoots so please feel free to contact me with any comments..